Privacy Policy

1. Introduction

Welcome to Elimu Track. We are committed to protecting the privacy and security of our users, including schools, teachers, students, and parents. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform and mobile applications.

2. Information We Collect

We collect information that schools and users provide directly to us:

• Account Information: Names, email addresses, phone numbers, and login credentials used to create accounts.
• Educational Data: Student profiles, academic performance, grades, attendance records, and disciplinary logs entered by the school.
• Financial Data: Fee payment records, invoice details, and billing history managed within the Finance module.
• Device & Usage Data: IP addresses, browser types, device information, and interaction data to help us improve the platform's performance.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain the Elimu Track platform.
• To process academic reports, generate report cards, and track student progress.
• To facilitate communication between the school administration, teachers, and parents via integrated messaging.
• To ensure system security, prevent fraud, and perform technical diagnostics.

4. Data Protection and Security

We implement robust security measures to protect your personal and educational data. All sensitive data is transmitted via secure HTTPS protocols and stored in encrypted databases. We restrict access to student data exclusively to authorized school personnel and the respective parents/guardians.

5. Sharing of Information

Elimu Track acts as a data processor on behalf of the schools. We do not sell, rent, or trade personal data to third parties. Information may only be shared with trusted third-party service providers (such as hosting platforms) strictly for operating the service, or if required by law.

6. Data Retention and Deletion

We retain data as long as the school maintains an active subscription with us. Upon termination of the contract or at the explicit request of the school administrator, we will securely delete or anonymize all associated educational and personal data within 30 days.

7. User Rights

Depending on your jurisdiction, you may have the right to access, rectify, or erase your personal data. Because we process data on behalf of schools, parents or students seeking to exercise these rights should contact their school administration directly. We will assist the school in fulfilling these requests.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@elimutrack.com